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Shipping Policy

1–3
Processing days
7–15
Standard delivery
3–7
Expedited delivery
Processing Time

Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 1 – 3 working days after the order is placed.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Time

This refers to the time it takes for items to be shipped from our fulfillment center to the destination.

Delivery Type Estimated Time
Standard Delivery 7 – 15 working days
Expedited Delivery 3 – 7 working days
$ Shipping Rates & Delivery Estimates

Applicable to: Australia, Canada, US (United States), Rest Of the World.

Delivery Type Condition Cost
Free Shipping Orders $50.00 and above FREE
Standard Delivery Orders $0.01 – $49.99 $10.00
Expedited Delivery All orders $20.00
Note: Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order contains your tracking number(s). The tracking number will be active within 24 hours.

Damages
waveprimary.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

Contact Information

E-mail:
Phone number: +49 923 2017876
Business address: 43 Winzererstraße, München, 80826, DE